Reportedly, quite a number of OnePlus smartphones of Android 8.0 Oreo-based version of OxygenOS have been hit by a bug that has disrupted their ringtone feature during an incoming call, as posted by the consumer base on the company’s official product forums. However, this glitch occurs occasionally, and that too only on devices that are compatible to one of the latest flagships of OxygenOS. Initially, it was considered that the bug had only affected OnePlus 5T powered by the OxygenOS version 5.0.3 as per the first complaint. But, in the course of time, several users of the versions OnePlus 5 and OnePlus 3 complained that they were facing similar problems on these smartphone models as well.
As far as the Chinese smartphone maker is concerned, it is yet to issue an official statement to acknowledge the problem as of now. But the company is likely to come up with a statement soon with the appropriate solution to fix the glitch through a software update. Meanwhile, the consumers need not worry about their OnePlus smartphones not ringing during incoming calls, because rebooting the phones is a temporary solution to this glitch, as reported by the affected users.
Now, as the techies would like to know, the cause of the bug is not clear, but it isn’t widespread either, which is good news. Furthermore, the software glitches worrying the major consumer base of OnePlus are usually quick and sure to get leverage on the company’s official product forums, thereby drawing a substantial number of responses in just a few hours. So, this allows the company to constantly keep a tab on the reservoir of complaints regarding the software glitch as posted on the forum. As per a user, there’s a theory that clearing the cache from the Recovery mode of any affected device can be a permanent solution to the bug problem, but this theory stands unverified as no further reports have affirmed it.
Nevertheless, all the affected users who have been unable to track their incoming calls due to OnePlus ringtone failure on their devices in recent times can test this proposed theory by booting the device. To boot the device, they have to simultaneously press the power button and the volume up key, which will set the Recovery mode on the phone. Some less frequent issues faced by the OnePlus users post-Oreo are frequently faulty notification sounds and unstable Bluetooth connectivity.
This point of time last year was marked by the Chinese New Year, so the company’s core development team was on holiday, stalling the open beta releases for the OnePlus 3 and OnePlus 3T for a month. On that note, no such further announcements have been made to resume the beta releases this year and the company will probably continue carrying out software updates for its devices every month.
But, on the bright side, last year was a very successful year for OnePlus, achieving a turnover which reached $1.4 billion in 2017. The phone maker’s next Android-powered flagship is expected to be announced this spring in the version of OnePlus 6. Together with its anticipated announcement of a new flagship device and the acknowledgment of the current OnePlus bug problem with the corresponding bug fix software, the smartphone company echoes its tagline in practice, ‘Never Settle’.
Source: OnePlus Forums