Being a manager is a very damaging profession and one that requires a person to develop certain skills in order to be successful. Among other things, a manager is expected to have excellent leadership skills so they can assign tasks and deal with interpersonal communication on the everyday basis. Some people are born leaders, but just like everyone else, they need to learn how to do it efficiently and in the right way.
With that in mind, here are several important leadership skills that every manager will need if they want to run a successful team or department. You may certainly already possess some, but even if you don’t, they are easy to acquire.
1. Delegation of work
As a manager, you have a privilege to delegate the workload to your team and make sure that all the resources are appropriately used. This will be a great way of showing your employees you value their knowledge and skill set, as well as that you trust them to be the right persons for the tasks at hand.
A delegation of work is an important leadership skill that is sometimes hard to master since you are afraid of failure. However, take into consideration that your employees are there because they showed a capability to solve certain problems and handle them in the most efficient way. So, assign them tasks that will free your workload and be prudent for the company as well.
2. Listening to suggestions
Many valuable ideas can come from your employees, so keep the doors open for their suggestions and solutions. And don’t just expect to hear what you want, but also be accessible for any honest conversation they want to start about the projects and milestones.
A good listener can build not only a good communication with others but also relationships which will encourage employees to be proactive. It will show your employees you value them and that their professional opinion is important to the whole company.
3. Master emotional intelligence
By accepting the positive and negative sides of the job, you will be able to show your employees how to learn from mistakes. As a leader, you need to learn how to control the stress levels instead of letting them control you. Emotional stability is important for the team and you will often be seen as the pillar of that foundation.
Don’t take your frustrations on the team and find a sympathetic approach in order to better understand what motivates your employees. This will help you to inspire them and thus increase the productivity to everyone’s satisfaction. Emotional intelligence is not something you have to get but find within yourself which only makes it a valuable resource in managing profession.
4. Communication with employees
The way you communicate with your team members and employees will determine your status as a leader. You have to be clear about the goals and assignments you expect them to finish, as well as about what kind of dedication you need from them. It’s always wise, to be honest, and open with your colleagues and build a relationship with them that is based on trust.
However, the sign of a good leader is in the way they behave during a crisis situation. If there is any kind of conflict between your employees, consider seeking help from experts. There are several services for mediation in Sydney, London, New York or from wherever you are located from. This is an easy professional solution which will show that you value the side of each employee and are willing to use resources for fair resolution.
5. Problem-solving efficiency
When there is an obstacle to good performance, you will be the one who has to make a decision about the next step. Sometimes those decisions may be unpopular and require from everyone a certain sacrifice like working overtime or reassigning a task from one employee to another. But making tough calls is a part of what being a leader entails.
If you are in doubt for too long, it may cost you an opportunity and thus reflect badly on you and your team. As a leader, your job will always be to make decisions and ensure their appropriate implementation. Your authority will be observed through your ability to be competent and take the steps needed to achieve success.
6. Be flexible
While rules are important to gain order, being flexible will give you respect and efficiency as well. You have to adapt in order to understand your employees and create a working policy which is the most adaptable to your team. Allow your employees to come late on Monday mornings or introduce casual Fridays in the office.
This will loosen up the atmosphere and create a more comfortable environment to work in. If your employees and you are constantly under stress, you are bound to make more mistakes. So allow for a more relaxing approach while getting the job done at the same time.
In the end
It’s not easy to be a leader but it’s rewarding on many levels. You learn how to communicate with people, delegate work and handle uncomfortable situations. All of these leadership skills are what every manager needs in order to run a successful business, but also how to be a great colleague as well.