The Untold Secret to Mastering Business Communications Using Cloud

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Michelle Breitstein
Michelle Breitstein
Michelle Breitstein is a Senior Business Associate working with industry-leading brands and new market entrants, enabling them to design effective business strategies and make efficient decisions in the domain of technology and tech applications for business.

Good communication is vital to your business’ success. The cloud can help you enhance these communications.

Technological advancements have undoubtedly helped to increase employees’ productivity while also dramatically lowering business’ operational costs. When implemented correctly, these solutions improve efficiency and data security while decreasing human error through automation. This is especially true when you’re dealing with the cloud as it lets you access the tools your business needs from any location and at any time – all you need is a working internet connection.

Today’s constantly evolving business landscape makes it critical for you to use the cloud. You need to be able to access information at any time, from any device (e.g. your laptop, tablet or mobile phone) – a convenience that clouds communications affords you. Of course, this is just one of the many benefits you’ll reap from using the cloud – albeit the biggest. It’s important to consider the other benefits as well.

Employees can collaborate easily and efficiently

Employees Collaborate

Core Dial says there’s one thing all successful companies have in common: They make collaboration amongst their employees a high priority. When you’re using the cloud for your business, increased collaboration happens almost naturally.

It will also continue happening thanks to the fact that cloud service providers are continually working to improve on this technology. This is great news for you as a business owner because it means your employees can break down their barriers and start working together in different departments and locations. It also means that your business can shift to Internet-based voice and data communication that lets your employees use real-time chat and voice call features for better collaboration.

Demand for managed cloud services is growing

Today it’s important for the backend of your business to run as seamlessly as possible. For this to happen, you’ll need to use managed, monitored and maintained cloud services so you’re sure not to encounter any performance or security issues. There are essentially three types of cloud structures to choose from. These include:

Public cloud communications service is housed on an external platform and managed by a cloud communications service provider for this. Some businesses prefer this because they get their own piece of the cloud within a shared infrastructure. It’s a great way to make sure you have the latest technology, flexibility, and cost-effectiveness.

Cloud Services

Private cloud services are those that a company’s own in-house IT team will be responsible for managing it. This is great if you want exclusive access and more control over everything.

Hybrid solutions use both private and public infrastructure. Your IT team will take care of the in-house cloud, while the cloud provider will take care of their end. This is perfect for businesses who want to manage business-related data (e.g. customer files) in-house but want to store less-sensitive information with a third party.

Regardless of what option you choose to use, you should recognize that the demand for cloud communications services is growing. The main reason for this is it’s cost-effective – it’ll ultimately improve your bottom line. This is because you no longer need to acquire phone systems upfront.

Now you can pay for them on a month-to-month basis and you only pay for the services you need so you won’t accrue any costs for communication channels you’re not using. You also don’t have to worry about buying hardware and other devices that become obsolete over time, which would then cost you even more money. This frees you up to focus on upgrading those features that benefit your company the most, while also always having access to the latest and greatest software.

Help your company master remote working

In the past businesses had to rely on having all their employees in the same location. This was restrictive in relation to expansive goals and growth, especially when you must work across various time zones. Herein lies yet another reason for the increased demand for cloud-based services. Having a remote work setup is now important.

This means your employees must be able to collaborate through both audio and video conferencing and by using cloud apps. These tools allow your employees to work anywhere and anytime, which studies show is a great way to increase your business’ efficiency and improve its output quality. Of course, this also offers a lot of convenience, freedom, and flexibility that will make your staff both happier and more productive.

At the same time, it’ll also reduce the costs that are typically associated with buying fixed assets and allows you to hire from a much larger talent pool – you can even use the cloud’s audio and video conferencing for conducting interviews.

Remote Working

There’s no reason not to use this to your benefit since almost every remote office now has access to video conferencing and other cloud communications services.

Less outsourcing and more decentralizing

Nextiva says that while outsourcing has its advantages, businesses do have less quality control, a lack of customer focus, and may also face hidden costs.

Today, the cloud has eliminated many businesses’ reliance on outsourcing since employers can now hire full-time employees who aren’t in the same location. This decentralization is a great benefit to companies and it’s also opened many job opportunities that let people apply their skill sets accordingly. This is something that’s been facilitated by video conferencing, which is now an integral component of business communications.

With the cloud, small businesses can go globally

Where businesses were once restricted by their geographic location, they can now connect with a cloud-based phone system. Today’s technology makes it so that we’re no longer limited to our local communities.

While small companies have been impacted the most, they’re able to save money and collaborate with global partners thus enabling them to compete with some of the larger companies today. As small businesses go global they embrace great growth and opportunities.

Small Business Growing

The cloud is expected to continue to grow in its abilities. Small businesses will no longer be left behind as it does so. They can now reach their goals – ones that would’ve felt unlikely for them to even think about in the past. As long as they’re willing to adapt they’ll enjoy an improved quality of cloud business communications, evolve, and not worry about becoming extinct.

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