Ideally, we don’t want people to lose access, we just want an environment of mutual respect. By trialing these warnings to try and change people’s behavior, we have found that people do improve their rating when prompted. - Susan Anderson, Uber General Manager ANZShe reveals that the new system has been initiated to help the drivers in partnership with Uber to have a safe and healthy working environment. Reports have been pouring in prior to this update about stressed-out drivers being annoyed and harassed by the riders while on the trip.
Drivers have reported a number of common incidents to us, for example when riders asked to be picked up in an unsafe location (such as a no-stopping zone in a CBD), it makes their jobs very stressful. - Susan Anderson, Uber General Manager ANZ“Conversation is another big one. We are all busy and sometimes we just want to sit there and check our phones. But, you don’t have to talk to the driver all the way through the trip, just saying hello and goodbye makes a big difference.
It’s about treating people with common courtesy.Driver partners have welcomed this new policy update. The average Uber ratings vary from city to city; for drivers in the states, the minimum requirement is 4.6, while for Australia it's 4.0. Failing to cross the base 4.0 average, the riders would be reminded and alerted on their low Uber ratings. Upon account deactivation, Riders can reactivate their account after taking short educational exercise where common courtesy and civic etiquettes are focused on. With drivers sharing their cars, personal space and time with unknown riders, it is only right that the drivers too, get a proper and healthy working environment.
Just remember, the drivers are providing their own time and their own car. So it’s important to think about them when you’re booking your ride. - Ms. AndersonUber customers and users will be notified about the policy change soon and the updates will be phased into effect throughout the next two weeks.
India Coronavirus Cases Update 182,143 Total 5,164 (2.8%) Deaths 86,984 (47.8%) Recovered
31 May 2020, 8:33 AM (GMT)