Live Updates: COVID-19 Cases
  • World 11,580,106
    World
    Confirmed: 11,580,106
    Active: 4,494,992
    Recovered: 6,547,935
    Death: 537,179
  • USA 2,983,142
    USA
    Confirmed: 2,983,142
    Active: 1,560,884
    Recovered: 1,289,687
    Death: 132,571
  • Brazil 1,604,585
    Brazil
    Confirmed: 1,604,585
    Active: 561,070
    Recovered: 978,615
    Death: 64,900
  • India 699,402
    India
    Confirmed: 699,402
    Active: 254,625
    Recovered: 425,070
    Death: 19,707
  • Russia 687,862
    Russia
    Confirmed: 687,862
    Active: 223,237
    Recovered: 454,329
    Death: 10,296
  • Peru 302,718
    Peru
    Confirmed: 302,718
    Active: 98,172
    Recovered: 193,957
    Death: 10,589
  • Spain 297,625
    Spain
    Confirmed: 297,625
    Active: 269,240
    Recovered: ?
    Death: 28,385
  • Chile 295,532
    Chile
    Confirmed: 295,532
    Active: 28,192
    Recovered: 261,032
    Death: 6,308
  • UK 285,416
    UK
    Confirmed: 285,416
    Active: 241,196
    Recovered: ?
    Death: 44,220
  • Mexico 256,848
    Mexico
    Confirmed: 256,848
    Active: 70,605
    Recovered: 155,604
    Death: 30,639
  • Italy 241,611
    Italy
    Confirmed: 241,611
    Active: 14,642
    Recovered: 192,108
    Death: 34,861
  • Iran 240,438
    Iran
    Confirmed: 240,438
    Active: 27,537
    Recovered: 201,330
    Death: 11,571
  • Pakistan 231,818
    Pakistan
    Confirmed: 231,818
    Active: 95,407
    Recovered: 131,649
    Death: 4,762
  • Saudi Arabia 209,509
    Saudi Arabia
    Confirmed: 209,509
    Active: 62,357
    Recovered: 145,236
    Death: 1,916
  • Turkey 205,758
    Turkey
    Confirmed: 205,758
    Active: 19,853
    Recovered: 180,680
    Death: 5,225
  • Germany 197,558
    Germany
    Confirmed: 197,558
    Active: 6,272
    Recovered: 182,200
    Death: 9,086
  • South Africa 196,750
    South Africa
    Confirmed: 196,750
    Active: 100,236
    Recovered: 93,315
    Death: 3,199
  • France 166,960
    France
    Confirmed: 166,960
    Active: 60,007
    Recovered: 77,060
    Death: 29,893
  • Bangladesh 165,618
    Bangladesh
    Confirmed: 165,618
    Active: 87,373
    Recovered: 76,149
    Death: 2,096
  • Canada 105,536
    Canada
    Confirmed: 105,536
    Active: 27,613
    Recovered: 69,239
    Death: 8,684
  • China 83,557
    China
    Confirmed: 83,557
    Active: 405
    Recovered: 78,518
    Death: 4,634
  • Netherlands 50,621
    Netherlands
    Confirmed: 50,621
    Active: 44,494
    Recovered: ?
    Death: 6,127
  • S. Korea 13,137
    S. Korea
    Confirmed: 13,137
    Active: 1,005
    Recovered: 11,848
    Death: 284
  • Australia 8,586
    Australia
    Confirmed: 8,586
    Active: 1,060
    Recovered: 7,420
    Death: 106
  • New Zealand 1,534
    New Zealand
    Confirmed: 1,534
    Active: 22
    Recovered: 1,490
    Death: 22

Dr. Harshvardhan launches COVID India Seva interactive platform for citizens queries

Author at TechGenyz Health
COVID INDIA SEVA
COVID INDIA SEVA Interactive Platform To Solve Citizen's Queries. Credit: @drharshvardhan/Twitter

Union Health Minister Harsh Vardhan on Tuesday launched the 'COVID India Seva', an interactive platform for establishing a direct channel of communication with millions of Indians during the pandemic.

This initiative is aimed at enabling transparent e-governance delivery in real-time and answering citizen queries swiftly, at scale, especially in crisis situations like the ongoing COVID-19 pandemic, an official statement said.

Through this, people can pose queries @CovidIndiaSeva and get them responded to in almost real time.

The @CovidIndiaSeva works off a dashboard at the backend that helps process large volumes of tweets, converts them into resolvable tickets, and assigns them to the relevant authority for real-time resolution, the statement said.

"Trained experts will share authoritative public health information swiftly at scale, helping to build a direct channel for communication with citizens," the minister said in a tweet.

Over time, Twitter has proved to be an essential service for both the government and citizens to interact and exchange information, especially in times of need. We are happy to make a concerted online effort by adopting the Twitter Seva solution.

"It is powered by a team of experts at our end who are trained and equipped to treat and respond to each query uniquely, and at scale. This will enable us in establishing a direct channel with Indian citizens, connecting with them in real-time to provide authoritative health and public information," Vardhan said.

The dedicated account will be accessible to people be it local or national in their scope.

Whether it is for latest updates on measures taken by the government, learning about access to healthcare services or seeking guidance for someone who perhaps has symptoms but is unsure about where to turn to for help, @CovidIndiaSeva will empower public to reach out to the authorities, the statement stated.

"It is important to note that the ministry will respond to broader queries and public health information. This does not require the public to share personal contact details or health record details.

On the launch of the interactive platform, Mahima Kaul, Director, Public Policy, India and South Asia, Twitter said, "We understand our role as an essential service for both the government to communicate with citizens and for the public to stay connected with each other. As #IndiaFightsCorona with social distancing, we are committed to working with the Government of India as they use the influence of social media to connect with the public at large."

We Are Hiring

Subscribe