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98% of Indian CIOs Took Extra Responsibilities in Covid Pandemic

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A whopping 98 percent of Indian CIOs had to take on extra responsibilities as a result of the Covid-19 pandemic, compared to their counterparts in the US (92 percent), Europe, the Middle East, and Africa (83 percent), and Asia-Pacific (94 percent), according to a new survey by Adobe.

The survey was conducted by Adobe in association with Advanis between February 18 and March 4, 2021, and captures insights from CIOs from India, the US, the UK, France, Germany, Australia, and Singapore-based firms from various industries and with at least 100 employees.

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About 98 percent of Indian CIOs shared that their organizational structures have been reimagined to meet the changing needs brought on by a transition to a digital-first economy.

“In just a year, we went from a world with digital capabilities to a digital-first economy, which placed immense pressure on many leaders, including CIOs — many of whom were tasked with taking on a range of new responsibilities,” Adobe India Managing Director, Digital Experience, Nitin Singhal, said in a statement.

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“Besides the pressure to accelerate their organization’s digital transformation at a record pace, they had to embrace their expanded role and influence as an opportunity to drive progressive digital-first programs and further collaborate with other business leaders to succeed in today’s new digital-first reality,” Singhal added.

Among the many priorities CIOs must now manage, customer experience is ranked the highest by Indian CIOs (92 percent) compared to the US (38 percent), EMEA (67 percent), and APAC (74 percent).

As a result of the new “work from anywhere” concept, 80 percent of Indian CIOs foresee their organization focusing more on productivity than time measures compared to the US (36 percent), EMEA (41 percent), and APAC (57 percent).A

In addition, 71 percent of Indian CIOs are also willing to hire from anywhere in the country and world (compared to 29 percent for the US, 37 percent for EMEA, 44 percent for APAC), and 63 percent are ready to implement a shorter workweek for their employees as compared to the US with 7 percent, EMEA with 27 percent, and APAC with 41 percent.

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