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As hybrid workplaces are set to redefine the future of work in the new normal, one-third of companies will fail at meeting ‘anywhere work’ goals, and it will not be the Covid virus’ fault.

According to global research firm Forrester, 100 percent of companies will fail to adjust compensation during the post-pandemic surge.

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However, employee recognition programs will get a boost from 1 percent of total compensation to as much as 2 percent next year.

“Companies have a lot of decisions to make – about where people can work, what tools they should have available for work, and how managers can shift to becoming more like coaches than supervisors,” the report noted.

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Employees today want different things, and improved resources to enable their success at work, and they may even want different outcomes for their careers. They see evidence suggesting they can ask for and receive the reasonable things they want.

Against this backdrop, just 48 percent of large organizations in the US have a dedicated program for employee experience (EX).

“That number will rise to 65 percent as more executives watching their monthly quit rates go as high as 2 percent will suddenly become EX advocates of the highest order,” the report added.

The employee experience budgets will go up, so will investments in automation and robotics designed to complement the human workforce.

“A large company will even announce that it’s capping its human workforce at its current levels and instead of aiming to expand its capacity through automation and robotics,” according to Forrester.

Such a bold move, rather than signaling the dehumanization of the workforce, will represent a commitment to those who already work there, giving them enhanced roles as automation confers upon them the equivalent of work-ready superpowers, the report said.

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