Running a website requires you to make the right decisions if you want it to perform well. One of the crucial decisions is making the right choice when selecting a web hosting company. You will find so many of them but not all offer what you are looking for when it comes to your online business.

You have to do due diligence in your search to not waste money and time due to wrong choices. Three key features are crucial when looking for the best web-hosting providers, and they include the following.

1. Availability of Several Services

Depending on your website, web-hosting services are suitable for you while others are not. As you start, shared hosting will be preferable because you do not have massive traffic and may also be operating on a tight budget. As your business thrives, your needs also increase, and you need a different kind of hosting service.

Instead of changing your service provider every time you want to upgrade or downgrade, it is essential to look for one that offers all services. The greatest hosting company offers different web hosting services to suit different customer needs. The provider you choose should be flexible, allowing you to scale up with ease as your site’s demands grow.

Upgrading servers with one host provider is cheaper than migrating from one company to another. Therefore, it is cost-effective to look for a company with all the services you might need in the future.

2. Customer support

It may seem obvious that you need customer support, but you may not understand how crucial round-the-clock assistance is unless an emergency occurs at an odd hour and there is no actual person to answer you. Any web host provider that is serious with business knows how crucial customer support is and ensures they offer 24/7 services to clients. You should be able to reach out for help anytime to avoid unnecessary losses that may occur due to a poor-performing site.

Good support is reliable, and that may come at a higher price, but it is worth it. You may opt for a cheap service, but once your site suffers downtime, you may not have someone to offer help immediately, adversely affecting the performance, making you lose more as users look for competitors. Even though there may be slight delays getting a response from your provider, the key is ensuring that you get assistance in the shortest time possible.

A hosting provider should offer various communication channels such as phone, email, live chat, and ticket system. You can trust a company with more means of contacting them than one with minimal. Since web hosting deals with multiple technical issues, a provider must have an excellent customer support system in place to help various customers that may have challenges with servers.

3. Security

Online business is risky due to the heightened cyber crimes taking place each day. Any website requires a certain level of security to help safeguard its information, though some may require more protection than others may. However, any web host provider should provide clients with the right security features.

Having a backup feature is essential for all websites to ensure that the information will not get lost should an attack happen. If an emergency happens or files become corrupted, you need a way to get previous data back on the system, and this is only possible if you have invested in the right hosting service. Be diligent in your search by reading company policies on specific disaster management so that you can have a comprehensive recovery and backup system.

Another essential security feature to consider is the DDoS attack mitigation, as it helps you overcome attacks that may interrupt website services. Remember that your clients are now in the know of how important the security of a site is, and they will feel secure if you have the proper security measures in place. You have to choose a service that allows you to use the SSL certificate on your site to assure your users of their information protection.

SSL certification guarantees data encryption between your clients and the site; thus, no third parties can get access to vital information such as card numbers, addresses, or emails. Having an SSL certificate is also good for your business because Google ranks secure sites higher on the search engine, thus meaning more profit for you.

If you run a single website, it is suitable to use the regular SSL certificate. However, if you have multiple sites, the Wildcard SSL certificate is ideal as it protects all sites under you.

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