Privacy lawsuits and claims related to biometric information processing and data being captured by automobiles, drones, and smart cities will result in over $8 billion in fines and settlements globally by 2025, a Gartner report said on Tuesday.
Autonomous vehicles, drones that capture video, smart buildings, and smart cities are cyber-physical systems that capture biometrics of all kinds.
The collection and storage of biometric information is gaining, whether in the form of fingerprints, iris scans, remote recognition of face, gait, voice, or even DNA samples. But this information has huge potential to be misused or abused, – Bart Willemsen, research vice-president at Gartner, during a session at the ‘Security & Risk Management Summit’.
New privacy laws cover the capture, conversion, storage, and processing of biometric data and can even apply to face tagging technology in social media.
They may also come with a retention regime and may prohibit selling, leasing, trading, or profiting from biometric data. Some prohibit the usage of biometric information in certain use cases altogether.
“In such cases, it is important that security and risk management leaders and privacy leaders consider alternative, less invasive means to achieve the intended purposes, explaining all necessary information to the customer without any caveat,” Willemsen noted.
Gartner predicts that by 2024, large organizations’ average annual budget for privacy will exceed $2.5 million, allowing a shift from compliance ethics to competitive differentiation.
Privacy budgets increased from $1.7 million in 2019 to $2 million in 2021 and are expected to continue to increase at a steady rate.
The sudden uptick in online activity, remote working, and virtual learning increased cyberthreats. With the expansion of privacy regulation efforts across dozens of jurisdictions in the coming two years, many organisations will only see the need to start their privacy program efforts now,- said the report.
The organizations need to first gain full control in detail of overall personal data processing activities before they can hand over that control to the individual.
“The customer will experience the difference between having to wait weeks for an incomplete answer, or within seconds having full access to the answer to the question ‘what data does an organisation process on me?’ That difference is where trust is gained, or lost,” added Willemsen.