Microsoft has revealed that it is currently investigating the errors caused by a networking outage as thousands of Teams and Outlook users have reported today that they are facing issues this morning while trying to use the website’s services.
Microsoft’s Outlook and Teams Down
Some of the affected users lamented that they are unable to use the website’s services including crucial communication platforms such as Microsoft Teams and Outlook.
Downdetector.com, which tracks outages through a range of sources including user reports, revealed there were more than 3,700 incidents of people reporting issues with Microsoft Teams in India. According to the report, several users are having issues with server connections on Microsoft Teams and Outlook.
During the downtime, most users were unable to exchange messages, join calls or utilize any functions of the Teams application. Many customers rushed to Twitter to give updates about the service disruption, with #MicrosoftTeams trending as a hashtag on the social media site.
With more than 280 million users worldwide, Microsoft Teams is an essential part of corporate and educational operations. Teams users utilize the service to make calls, arrange meetings, and manage their workflow.
We’re Investigating Teams and Outlook Outages: Microsoft
Confirming the outages, the American tech giant tweeted via Microsoft 365 that it is currently investigating the issues with several of its products, including Teams and Outlook.
“We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps.”
However, the firm further added that users can find additional information on their status page at msft. it/6011eAYPc or on SHD under MO502273 for updates on the issues
“We’re investigating issues impacting multiple Microsoft 365 services. More info can be found in the admin centre under MO502273.”
Unfortunately, Microsoft did not disclose the number of users affected by the disruption, but statistics from the website that tracks outages, Downdetector, revealed more than 3,900 incidences in India and more than 900 in Japan. Additionally, Australia, Britain, and the United Arab Emirates all saw an increase in outage reports.