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Alice Watson is a creative writer; she works in an IT house. Alice loves researching new trends and share them in her writing pieces. A writer by day and a party animal by night. Alice holds a dual degree in Creative Writing and Marketing.
Today customer expectations are acting proportionately with the technological advances. If your customer support is unable answer the drastic changes in the industry, your competitor’s certainly will. Does not matter if there is an advanced ticketing system employed to eliminate the frustrations of time-consuming agent re-routing process, or an automated system that helps the customer […]
