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Amy Trotter is a freelance writer and eCommerce consultant based in Seattle, WA. When she’s not writing about the latest in consumer technology and consulting with retailers across the world, she loves spending time hiking through the Pacific Northwest with her dog, Blue.
The landscape of eCommerce is constantly changing. From commercial heavyweights like Amazon and Alibaba making customer service and shipping more efficient to the standardization of mobile shopping, 2019 saw rapid and dramatic shifts in how consumers are interacting with online stores. Here are the top eCommerce trends that developed and evolved this year: Multichannel shopping: […]