Call of Duty Deploys AI for Chat Moderation 

By Rahul Bhagat

Activision has partnered with Modulate to implement AI-driven voice chat moderation in games like Call of Duty to address toxicity issues.

The AI system, ToxMod, will identify hate speech and harassment in real time during gameplay.

ToxMod's initial beta rollout started in North America and is active in Call of Duty: Modern Warfare II and Warzone.

The global release, excluding Asia, is scheduled for November 10th with the launch of Call of Duty: Modern Warfare III.

ToxMod assesses voice chat nuances, including emotions and volume, to differentiate between harmful and playful statements.

The AI reports incidents to moderators but avoids direct action due to speech recognition biases.