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5 in 10 Indian Employees Say They’re More Productive From Home: Gartner

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Five in 10 Indian employees, currently part of the hybrid work regime, say they were more productive while working remotely as they avoided traffic woes, a Gartner report said on Tuesday.

Indian workers reported that they gained more productivity working remotely and not dealing with pronounced traffic conditions, which could span three to four hours each way.

“Indian workers’ use of technology has accelerated since the onset of the global pandemic in 2020,” said Rashmi Kotipalli, principal research analyst at Gartner.

Improved digital dexterity, willingness to use real-time mobile messaging and virtual meeting solutions, along with scheduling flexibility, led to employees experiencing an uptick in their overall productivity while working from home, – she added in a statement.

Choice of location and flexible working hours are the top enablers for productivity in the hybrid work landscape.

The survey showed that Indian workers use real-time mobile messaging daily.

Of those surveyed, 83 per cent Indian digital workers confirmed that they use real-time mobile messaging to conduct most work activities and prefer this tool over other virtual communication tools available when working remotely.

“Digital workplace technologies have now emerged as the core components of the “new work hub” which represents an evergreen collection of cloud-based, personal and team productivity technologies,” said Kotipalli during Gartner IT Symposium/Xpo 2021.

Globally, 60 percent of workers said they use messaging tools daily, including 50 percent using collaboration and storage/sharing tools daily.

Contrary to their counterparts in China and Japan, Indian hybrid workers reported that they prefer virtual meetings over in-person meetings.

“Virtual meetings have always been desired by Indian workers. During the pandemic, Indian workers experienced first-hand the flexibility benefits they can reap out of virtual meetings, and now this has become their preferred choice,” said Kotipalli.

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