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Amazon, Visa to End the Global Dispute Over Credit Card Fees

Rahul Bhagat
Rahul Bhagat
Rahul Bhagat is a Digital Marketer and strategist with more than 7 years of experience in Marketing, SEO, Analytics, Marketing Automation and more.

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Tech giant Amazon has reportedly reached a global agreement with Visa to settle a dispute over the credit card giant’s fees.

The deal means Amazon customers in the UK can continue using Visa credit cards, as previously announced by the two companies, CNBC reported.

Amazon will also drop a 0.5 percent surcharge on Visa credit card transactions in Singapore and Australia, which it introduced last year.

Last month, Amazon said it had dropped plans to stop accepting Visa credit cards in Britain, two days before the change was expected to take place. The companies said they would continue talks on a broader resolution to their spat at the time.

We have recently reached a global agreement with Visa that allows all customers to continue using their Visa credit cards in our stores – an Amazon spokesperson was quoted as saying by CNBC.

“Amazon remains committed to offering customers a payment experience that is convenient and offers choice,” the spokesperson added.

Amazon has been piling pressure on Visa to lower its fees, in a series of moves that signaled growing frustration from retailers over the costs associated with major card networks and the e-commerce giant’s market power and sway over its partners, the report said.

The likes of Visa, Mastercard, and American Express now face intense competition from a flood of fintech challengers, from “buy now, pay later” services like Klarna to open banking, a technology that lets start-ups effectively bypass traditional payment rails such as cards, it added.

In an emailed statement to CNBC, Visa said its agreement with Amazon would also see the two collaborate on “new product and technology initiatives to ensure innovative payment experiences for our customers in the future”.

Both companies declined to comment further on their agreement’s terms when CNBC asked them.

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