Disclaimer: We may earn a commission if you make any purchase by clicking our links. Please see our detailed guide here.

Follow us on:

Google News

Users gear up to sue Samsung for alleged app throttling in Galaxy S22 series

Rahul Bhagat
Rahul Bhagat
Rahul Bhagat is a Digital Marketer and strategist with more than 7 years of experience in Marketing, SEO, Analytics, Marketing Automation and more.

Join the Opinion Leaders Network

Join the Techgenyz Opinion Leaders Network today and become part of a vibrant community of change-makers. Together, we can create a brighter future by shaping opinions, driving conversations, and transforming ideas into reality.

Owners of the Galaxy S22 series, the latest smartphone by Samsung, are gearing up to sue the company for the models’ built-in game optimizing service, which allegedly limits the phone performance, legal sources said on Tuesday.

The Galaxy S22 series released last month came under intense scrutiny at home and abroad for their built-in game optimizing service designed to optimize CPU and other performance to prevent overheating during gaming, reports Yonhap news agency.

The service has been applied in other Samsung smartphone models as well, where it can be disabled or removed, but it became impossible to do so on the latest Galaxy S22 models that come with the One UI 4.0 update, triggering complaints that Samsung is trying to artificially limit the phone performance, such as the operation of smartphone apps.

According to legal sources, owners of the Galaxy S22 series have recently opened an internet community to bring together people in order to join a class action suit against Samsung. After hiring a lawyer, the owners plan to file the suit seeking $242.40 in compensation per person.

“We bought a high-end product with a price tag of over 1 million won,” one of the community’s managers said. “We must exercise our rights as consumers cheated by an exaggerated advertisement.”

Samsung recently said it is going to soon issue a software update to fix ‘app throttling issue that is affecting the performance of Galaxy S22 series smartphones.

At the core of the issue is a software called Game Optimizing Service (GOS), which is reportedly throttling the performance of 10,000 apps.

This list includes popular apps like Instagram, Netflix, TikTok, and even Samsung’s own apps like Secure Folder and Samsung Pay.

The company said that it plans to add an option in its game launcher app to allow users to prioritize performance through the software update.

Join 10,000+ Fellow Readers

Get Techgenyz’s roundup delivered to your inbox curated with the most important for you that keeps you updated about the future tech, mobile, space, gaming, business and more.


Partner With Us

Digital advertising offers a way for your business to reach out and make much-needed connections with your audience in a meaningful way. Advertising on Techgenyz will help you build brand awareness, increase website traffic, generate qualified leads, and grow your business.

Power Your Business

Solutions you need to super charge your business and drive growth

More from this topic